June 28–29, 2008: Grants.gov will Conduct Scheduled Maintenance

Grants.gov will be unavailable this weekend from 12:00 AM June 28th – 6:00 PM June 29th to conduct maintenance. Applicants will not be able to download or submit application packages. There are no scheduled closings. The system is being upgraded from the 2007 Adobe production database to new servers which will increase capacity. We apologize for any inconvenience.

System Lag Time Due to Apache Intake Servlet  

On Thursday June 12 and Friday June 13, applicants may have experienced “lag time” when trying to submit grant applications. Our analysis discovered the system's Apache Intake Servlet and Adobe forms were not configured for optimal performance. The Apache Intake Servlet is a web server that powers and supports the large-scale, mission-critical functions of Grants.gov. The software configuration did not adversely affect the integrity of the application data or submission process. To ensure this issue does not occur again, the Grants.gov PMO has identified and removed the system software configuration that affected Adobe application submissions.

EEX E-Authentication Services will be down for a system update on Sunday, February 17 from 7:00 a.m. - 12:00 p.m. and Tuesday, February 19 from 6:30 a.m. - 7:00 a.m. They have also published a maintenance schedule for all of 2008 which is included below. Users trying to authenticate through Employee Express will receive an error message and will not be able to connect due to their credentials not being verified. EEX has been asked to notify the E-Authentication Help Desk when their E-Authentication Service has been restored. The Help Desk will send an Update email upon receiving notification of EEX's restoration of service. If you have any questions regarding this Alert, please contact the E-Authentication Helpdesk at eauth.service.help@gsa.gov or 1-877-307-2258.

E-Authentication Help Desk EEX will be down for system maintenance/updates on the following dates:
(all times are Eastern)
(Sun) FEB 17 - 7:00 am - 12:00 pm
(Tues) FEB 19 - 6:30 am - 7:00 am
March 1 - 7:00am - 7:15 am
Apr 1 - 7:00 am - 7:15 am
May 1 - 7:00 am - 7:15 am
June 2 - 7:00 am - 7:15 am
July 1 - 7:00 am - 7:15 am
Aug 1 - 7:00 am - 7:15 am
Sep 2 - 7:00 am - 7:15 am
Oct 1 - 7:00 am - 7:15 am
Nov 3 - 7:00 am - 7:15 am
Dec 1 - 7:00 am - 7:15 am